QUICK REFERENCE GUIDE
Client
Company L is a SaaS startup that runs a highly efficient, data-driven Salesforce-native Enterprise Legal Management platform.
Background
Company L is converting PDF Quick Reference Guides into web-based resources to address common questions. These materials will be accessible on their customer resource page, with the goal of making Salesforce information engaging and user-friendly for those who are not familiar with the system.
Communication Video
Sample of the Interactive Quick Reference Guide
Deliverables
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An communication video (view it on Top Right)
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5 Interactive Quick Reference Guides published in Google Slides on a webpage using HTML
Time Needed for Content Development
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1 hour for communication video
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6 hours each for Quick reference guide
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COMPLIANCE SAFETY TRAINING
Background
Company W is a Software Development startup that provides online grocery shopping platforms and social media platform apps. After the first-ever mandatory training audit initiative, Company W needed to quickly rollout training solutions to fulfill states requirement and make sure all employee are compliant in Sexual Harassment Training and Mandatory Safety Training.
My Tasks
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Sourcing Sexual Harassments Training for employees from four different states.
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Create Safety Posters to ensure timely training rollout for the Operations Team.
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Create ILT sessions for leaders in Operations to train their teams.
Job Poster Converted from 70+ Page Training Slide Deck
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DESIGN DOCUMENTS
STORYBOARDS
Visual Storyboard in PPT format
Storyboard in Word doc format
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E-LEARNING
#01 Project Retrospective
Articulate Storyline Sample
#02 How to Bullet Journal
Articulate Storyline Sample
What's inside? Hover on each box to reveal course screen capture
VIDEO & ANIMATION
#01 Low Completion Rate in Adult Continuing Education
This video presents equity and access issues explored in public adult school education with information and data gathered from academic literature and government reports.
Video Production Time: approx. 8 hours
#02 How to Bullet Journal
This project is an instructional video on how to bullet journaling. This project focus on selecting the effective media to demonstrate procedural knowledge.
Video Production Time: approx. 16 hours
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ONLINE COACHING PROGRAM - DEI PROGRAM
Background
For my capstone project at USC's Learning, Design, and Technology Master's program, I created an online blended course for non-profit organizations that serve underserved and underprivileged female Asian immigrants.
The course focuses on mindset strategies to break the bamboo ceiling and address inequality and imbalances of power in the workplace for the target learners.
Design Blueprint (for the course)
This design document presents a comprehensive instructional design process from initial needs analysis through implementation of the completed learning solution in the format of an academic thesis.
Recorded Presentation - Kirkpatrick's Four Levels of Evaluation Application
This video presents the assessment and evaluation portion of the course design for the blended course - How to Break the Bamboo Ceiling using the Kirkpatrick's Four Levels of Evaluation model.
Project Deliverables
Learning Progress Roadmap
This document is a process map to keep learner on track and help them identify where they are during the learning journey.
Unit 1 - Storyboard of Learning Path
This storyboard visually demonstrates the learning path of a learner's journey in the Learning Management System (LMS) for Unit 1.
Unit 1 - Live Session Design Document
This document designs the instructional sequence and describes learning activities of the synchronous instruction for Unit 1.
Unit 1 - Summative Assessments
This document list out all Unit 1 assignments that will be embedded in the asynchronous e-learning modules of this course.
Unit 1 - Task Checklist
This unit task list is a reference guide for learners to complete all synchronous and asynchronous components of Unit 1 of the blended course.
Unit 1 Pre-Knowledge Check
The pre-knowledge check assessment for Unit 1 will be developed as an e-learning module using Articulate Rise.
Unit 1 - Job Aid
This job aid is to support learners on one of the unit module practice. Learners will use this job aid as a step-by-step guide to identify their personal barriers in the workplace.
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CUSTOMER EDUCATION
Description: A presentation created by AI tool only, including design and content generation.
Time for Content Development: 3 minutes
Tool: Gamma
COMPUTER VISION IN AV
Objective: Explain the technical concept of computer vision application in autonomous vehicles to general audience without prior knowledge.
Training Duration time: 20-30 minutes
Highlights: Morph Effects, Simple Explanation for Technical Content, and Navigation Links
CHATGPT FOR LEARNING DESIGN
Objective: Introduce what ChatGPT is and share practical prompt hacks for the Learning Experience Design team.
Estimated time: 30 minutes
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Logos
Flyers
Poster
GRAPHIC DESIGN
Postcard
