QUICK REFERENCE GUIDE

Client

Litify is a SaaS startup that runs a highly efficient, data-driven Salesforce-native Enterprise Legal Management platform.

Background

Litify is converting PDF Quick Reference Guides into web-based resources to address common questions. These materials will be accessible on their customer resource page, with the goal of making Salesforce information engaging and user-friendly for those who are not familiar with the system.

Deliverables

An communication video (view it on Top Right)
5 Interactive Quick Reference Guides published in Google Slides on a webpage using HTML

Time Needed for Content Development

1 hour for communication video
6 hours each for Quick reference guide

Communication Video

Sample of the Interactive Quick Reference Guide

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COMPLIANCE SAFETY TRAINING

Client

Weee! Inc is a Software Development startup that provides online grocery shopping platforms and social media platform apps.

Background

After the first-ever mandatory training audit initiative by me. Weee! needed to quickly rollout training solutions to fulfill states requirement and make sure all employee are compliant in Sexual Harassment Training and Mandatory Safety Training.

My Tasks

Sourcing Sexual Harassments Training for employees from four different states.
Create Safety Posters to ensure timely training rollout for the Operations Team.
Create ILT sessions for leaders in Operations to train their teams.

Job Poster Samples

Stakeholder Remark

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DESIGN DOCUMENTS

Human Right Awareness

Design Document

View Document

Interviewing Strategies

Design Document

View Document

STORYBOARDS

Visual Storyboard in PPT format

Storyboard in Word doc format

Interviewing Strategies

E-Learning Storyboard

View Document

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E-LEARNING

#01 Project Retrospective

Articulate Storyline Sample

#02 How to Bullet Journal

Articulate Storyline Sample

What's inside? Hover on each box to reveal course screen capture

Virtual Character, Julie

Drag-and-Drop Interaction

Popup to Redirect Attention

Course Overview and Navigation Menu

Step-by-step Instructions

Engaging Animations

VIDEO & ANIMATION

#01 Low Completion Rate in Adult Continuing Education

This video presents equity and access issues explored in public adult school education with information and data gathered from academic literature and government reports.

Video Production Time: approx. 8 hours

#02 How to Bullet Journal

This project is an instructional video on how to bullet journaling. This project focus on selecting the effective media to demonstrate procedural knowledge.

Video Production Time: approx. 16 hours

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ONLINE COACHING PROGRAM - DEI PROGRAM

Background

For my capstone project at USC's Learning, Design, and Technology Master's program, I created an online blended course for non-profit organizations that serve underserved and underprivileged female Asian immigrants.

The course focuses on mindset strategies to break the bamboo ceiling and address inequality and imbalances of power in the workplace for the target learners.

Design Blueprint (for the course)

This design document presents a comprehensive instructional design process from initial needs analysis through implementation of the completed learning solution in the format of an academic thesis.

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Recorded Presentation - Kirkpatrick's Four Levels of Evaluation Application

This video presents the assessment and evaluation portion of the course design for the blended course - How to Break the Bamboo Ceiling using the Kirkpatrick's Four Levels of Evaluation model.

Project Deliverables

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Learning Progress Roadmap

This document is a process map to keep learner on track and help them identify where they are during the learning journey.

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Unit 1 - Storyboard of Learning Path

This storyboard visually demonstrates the learning path of a learner's journey in the Learning Management System (LMS) for Unit 1.

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Unit 1 - Live Session Design Document

This document designs the instructional sequence and describes learning activities of the synchronous instruction for Unit 1.

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Unit 1 - Summative Assessments

This document list out all Unit 1 assignments that will be embedded in the asynchronous e-learning modules of this course.

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Unit 1 - Task Checklist

This unit task list is a reference guide for learners to complete all synchronous and asynchronous components of Unit 1 of the blended course.

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Unit 1 Pre-Knowledge Check

The pre-knowledge check assessment for Unit 1 will be developed as an e-learning module using Articulate Rise.

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Unit 1 - Job Aid

This job aid is to support learners on one of the unit module practice. Learners will use this job aid as a step-by-step guide to identify their personal barriers in the workplace.